![]() ![]() To change these in the app and internet banking, go to the card management tab – just make sure you’ve set up secure SMS first. If you have a debit or credit card, you’ll have a PIN for these too. If you register for internet banking later, or you request a password reset, you’ll be given a temporary password (your date of birth, in 8 digits). If you join Bank Australia online, you’ll create an internet banking password during the onboarding process. App – this is a 4-digit PIN, which you set the first time you log in to the app.Internet banking – this is an 8-16 character password.You have different passwords for internet banking and the app: If you’re wondering, it stands for ‘card verification value’. It’s used for added security when making online and phone payments with debit and credit cards. That’s the 3-digit number on the back of your Bank Australia Visa card. ![]() Please do not use your customer number for direct debits. We send it to you via email when you first join. You use it to access internet banking every time, and the app for the first time. Bank Australia BSBĮveryone gets their own Bank Australia customer number. That way, you won’t need to update the details with the merchant when your card expires. Using your Visa Debit card for direct debit? Instead of providing the card number when setting it up, provide the account number. You can find yours in the app, internet banking. Each account has a unique number, including credit cards and offset accounts. ![]()
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